Is Vodo Vibe water resistant?
Yes, Vodo Vibe has IPX5 rating.
Last updated: October 10, 2018 05:33
Will the left and right earphones work standalone?
Vodo Vibe works both on mono and stereo mode.
Last updated: October 10, 2018 05:55
How long is the warranty?
Vodo Vibe has 1 year of warranty. Warranty card with instructions will come inside the package.
Last updated: October 10, 2018 05:55
Is Vodo Vibe compatible with my device?
Vodo Vibe is compatible with almost all Bluetooth phones and tablets. Contact us to confirm compatibility with your device.
Last updated: October 10, 2018 05:55
Can I use Vodo Vibe to take calls?
Yes, in stereo or mono mode.
Last updated: October 10, 2018 05:55
How much do Vodo Vibe weight?
Vodo Vibe weights only 1.9oz, as light as a sheet of paper.
Last updated: October 10, 2018 05:55
What is the Bluetooth range?
Vodo Vibe works up to 32ft for music and up to 26ft for calls.
Last updated: October 10, 2018 05:55
How long does it take to fully charge Vodo Vibe?
Vodo Vibe takes around 1.5 hour to fully charge.
Last updated: October 10, 2018 05:55
How much does it weight the charging case?
The charging case weights only 1.37oz
Last updated: October 10, 2018 05:55
What is the size of the charging case?
The charging case size is 724331mm. Enjoy a super portable and light case.
Last updated: October 10, 2018 05:55
How will you collect my shipping address and color?
You will receive a survey as soon as the campaign finishes.
Last updated: October 10, 2018 05:55
Which accessories will I receive?
Together with the earbuds and the charging case you will also receive 3 pairs of ear tips, 3 pairs of wingtips, Type-C charging cable, warranty card, and user guide.
Last updated: October 10, 2018 05:55
What happens if I change my address before you ship?
You can change your address until we ship your product.
Last updated: October 10, 2018 05:55
Will Vodo Vibe fit my ears?
Vodo Vibe has an innovative ergonomic design to better fit every ear. Forget about bulky earphones that constantly fall out and hurt your ears.
Last updated: October 10, 2018 05:57
How many extra chargers does the charging case provides?
The charging case provides up to 4 extra charges, depends on energy loss and on how you take care of your battery.
Last updated: October 10, 2018 06:00
Does Vibe have noise canceling?
Yes, noise canceling system in which an anti-noise waveform is generated to block the outside noise.
Last updated: October 22, 2018 07:08
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.